General

Do I get a referral reward if I refer Doosra to my friends and colleagues?
Yes, you do. In fact, not just you, the person who you refer also gets rewarded when they sign up using your referral code. Please note, that if they opt fo...
Wed, 24 Mar, 2021 at 1:30 PM
Can I share the Doosra number anywhere in the country?
Yes, you can, just like you share your personal number.
Wed, 24 Mar, 2021 at 1:31 PM
If I lose my mobile phone, will I lose access to my Doosra number?
No. As long as your account is active, you can simply log into your Doosra app from another device and continue using your Doosra number
Wed, 24 Mar, 2021 at 1:31 PM
Why do we need to do KYC?
KYC verification is required only for users who opt for or want to upgrade to the PRO plan. PRO users have access to services like creating a WhatsApp accou...
Wed, 24 Mar, 2021 at 1:32 PM
What documents can I submit for KYC verification with Doosra?
Passport, Aadhar card, Driving License and Voter ID are the documents we accept for KYC verification.
Wed, 24 Mar, 2021 at 1:33 PM
What if Doosra doesn’t accept my KYC document after upgrading to PRO? Will I still be able to use WhatsApp and other VOIP services?
No, you cannot access any Doosra PRO features until your KYC verification is successful. However, you can continue using Doosra as an Essential plan user.
Wed, 24 Mar, 2021 at 1:34 PM
How many numbers can I have with the same KYC document, if I have multiple mobile numbers?
Currently, there’s no such limit. For each personal number that you have, you can have a Doosra number using the same KYC document.
Wed, 24 Mar, 2021 at 1:35 PM
How to complete my KYC process with Doosra?
Once you sign up or upgrade to a PRO plan, you will be taken through each step of the KYC process on your mobile app.
Wed, 24 Mar, 2021 at 1:35 PM
Will you share my KYC documents with others?
We have the most stringent privacy policies, so your documents will not be shared with anyone. The KYC documents are collected for the sole reason of comply...
Wed, 24 Mar, 2021 at 1:36 PM
What are call minutes?
This is the amount of incoming and outgoing call time balance for your account. You can top up your call minutes from your dashboard on the website.
Wed, 24 Mar, 2021 at 1:36 PM